Watters Creek's golf team fills tee times with a waitlist and overnight AI help
1,980According to Noteefy, first season (live since fall 2025): 1,980 rounds recaptured; $167,818 total economic impact; 79% confirmation response rate; nearly $20,000 of recovered revenue from the waitlist alone.
“$167,818 Total Economic Impact 1,980 Rounds Recaptured 79% Confirm Response Rate”
- Who
- The Courses at Watters Creek, a daily-fee golf facility in Plano, Texas (33 holes across three courses), on the ForeUp tee sheet. Director of Golf: Jeff Holt. Tools by Noteefy.
- Problem
- For years, a volunteer called the tee sheet every Wednesday to confirm Friday-to-Sunday reservations. Golfers liked the personal call and it surfaced cancellations early, but it depended on the right person being free at the right time and covered only the weekend.
- Agent
- Noteefy on the ForeUp tee sheet: Confirm sends tee-time confirmation requests across the full tee sheet, seven days a week; Waitlist offers freed-up times to golfers waiting for them; the AI Pro Shop Assistant answers golfers' questions, including overnight.
We'll build it for you
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Try it yourself with Noteefy
You are the operations lead of a golf, tennis or padel club. Goal: cut lost bookings with confirmations and a waitlist my front desk can run. My input: [last month's bookings with date, time, player and status: played, cancelled or no-show], [our cancellation and no-show rules], [when the desk is staffed], [the questions players ask most outside opening hours]. Give me: 1) when cancellations and no-shows happen most, by day and time; 2) when to send a confirmation request and a short message for it; 3) simple waitlist rules: who gets offered a freed slot first and how long they have to answer; 4) answers to the out-of-hours questions, plus the ones to leave for staff. Use only my data.What we can do for your club or brand
Tennis, padel and golf clubs all lose bookings to late cancellations and no-shows. The Court can set up confirmation messages, a waitlist that offers freed-up slots to the players who asked for them, and an AI assistant that answers questions overnight, so your front desk keeps the personal touch and spends its time on the members in front of it.
Source:
Noteefy case study, Jul 2026, Jul 2026 · vendor case study
What they did
Watters Creek went live with Noteefy in fall 2025 on its ForeUp tee sheet. Automated confirmations took over the weekly confirmation round and extended it to every day of the week. A waitlist launched alongside to refill cancelled times, and the AI pro shop assistant was added to answer golfers when the shop is closed.
How it went
Noteefy reports 1,980 rounds recaptured and $167,818 of total economic impact in the first season, with 79% of golfers answering confirmation requests and nearly $20,000 recovered through the waitlist. Director of Golf Jeff Holt calls it a slam dunk for a golf course operator. Limits: figures are the vendor's own and the method behind the economic impact is not published; no independent source found.